BRK Professionals

FAQs/Troubleshooting

 

 

Think of it as 24/7 support! We've gathered answers to the most commonly asked questions, plus basic troubleshooting for the most common installation, product use and maintenance issues we hear from the field.

 

 

Contractor Installed FAQs

Can I Interconnect Smoke Alarms and Carbon Monoxide (CO) Alarms?


How can First Alert® OneLink® alarms be relevant for Electrical Contractors who have existing home additions projects?


How can Property Owners and Facility Managers benefit from installing First Alert® OneLink® alarms?


How Do I Install Hardwired BRK Alarms?


How long and what is the warranty on my BRK/First Alert product?


How long do CO and CO/Smoke combo alarms last?


How many First Alert® OneLink® alarms can be interconnected together?


How many smoke alarms can be interconnected?


How to Choose a Smoke Alarm


I lost my User's Manual. How can I get a new one?


Recommended locations for Smoke Alarms


What are my options for a 10-year smoke alarm?


What are the locations to avoid for smoke alarms?


What is the difference between Photoelectric and Ionization smoke alarms?


What Levels of CO Cause an Alarm


What replacement batteries can I use?


Why can't I use rechargeable batteries?


Why can smoke alarms go into alarm when no smoke is present?


Why do I hear the low battery "chirp" if the battery is new?


Why do smoke alarms chirp intermittently?


Why does the alarm sound when I install a battery or turn on the AC power?


Why does the National Fire Protection Association (NFPA) recommend that home smoke alarms be replaced after 10 years?


Why won't a smoke alarm sound when I push the test button?


 

New Construction FAQ

Can I Interconnect Smoke Alarms and Carbon Monoxide (CO) Alarms?


How can First Alert® OneLink® alarms be relevant for Electrical Contractors who have existing home additions projects?


How can Property Owners and Facility Managers benefit from installing First Alert® OneLink® alarms?


How Do I Install Hardwired BRK Alarms?


How long and what is the warranty on my BRK/First Alert product?


How long do CO and CO/Smoke combo alarms last?


How many First Alert® OneLink® alarms can be interconnected together?


How many smoke alarms can be interconnected?


How to Choose a Smoke Alarm


I lost my User's Manual. How can I get a new one?


Recommended locations for Smoke Alarms


What are my options for a 10-year smoke alarm?


What are the locations to avoid for smoke alarms?


What is the difference between Photoelectric and Ionization smoke alarms?


What Levels of CO Cause an Alarm


What replacement batteries can I use?


Why can't I use rechargeable batteries?


Why can smoke alarms go into alarm when no smoke is present?


Why do I hear the low battery "chirp" if the battery is new?


Why do smoke alarms chirp intermittently?


Why does the alarm sound when I install a battery or turn on the AC power?


Why does the National Fire Protection Association (NFPA) recommend that home smoke alarms be replaced after 10 years?


Why won't a smoke alarm sound when I push the test button?


 

MRO Professionals FAQ

Can I Interconnect Smoke Alarms and Carbon Monoxide (CO) Alarms?


How can First Alert® OneLink® alarms be relevant for Electrical Contractors who have existing home additions projects?


How can Property Owners and Facility Managers benefit from installing First Alert® OneLink® alarms?


How Do I Install Hardwired BRK Alarms?


How long and what is the warranty on my BRK/First Alert product?


How long do CO and CO/Smoke combo alarms last?


How many First Alert® OneLink® alarms can be interconnected together?


How many smoke alarms can be interconnected?


How to Choose a Smoke Alarm


I lost my User's Manual. How can I get a new one?


Recommended locations for Smoke Alarms


What are my options for a 10-year smoke alarm?


What are the locations to avoid for smoke alarms?


What is the difference between Photoelectric and Ionization smoke alarms?


What Levels of CO Cause an Alarm


What replacement batteries can I use?


Why can't I use rechargeable batteries?


Why can smoke alarms go into alarm when no smoke is present?


Why do I hear the low battery "chirp" if the battery is new?


Why do smoke alarms chirp intermittently?


Why does the alarm sound when I install a battery or turn on the AC power?


Why does the National Fire Protection Association (NFPA) recommend that home smoke alarms be replaced after 10 years?


Why won't a smoke alarm sound when I push the test button?


 

OEMs FAQ

Can I Interconnect Smoke Alarms and Carbon Monoxide (CO) Alarms?


How can First Alert® OneLink® alarms be relevant for Electrical Contractors who have existing home additions projects?


How can Property Owners and Facility Managers benefit from installing First Alert® OneLink® alarms?


How Do I Install Hardwired BRK Alarms?


How long and what is the warranty on my BRK/First Alert product?


How long do CO and CO/Smoke combo alarms last?


How many First Alert® OneLink® alarms can be interconnected together?


How many smoke alarms can be interconnected?


How to Choose a Smoke Alarm


I lost my User's Manual. How can I get a new one?


Recommended locations for Smoke Alarms


What are my options for a 10-year smoke alarm?


What are the locations to avoid for smoke alarms?


What is the difference between Photoelectric and Ionization smoke alarms?


What Levels of CO Cause an Alarm


What replacement batteries can I use?


Why can't I use rechargeable batteries?


Why can smoke alarms go into alarm when no smoke is present?


Why do I hear the low battery "chirp" if the battery is new?


Why do smoke alarms chirp intermittently?


Why does the alarm sound when I install a battery or turn on the AC power?


Why does the National Fire Protection Association (NFPA) recommend that home smoke alarms be replaced after 10 years?


Why won't a smoke alarm sound when I push the test button?


 

DIY FAQs

Can I Interconnect Smoke Alarms and Carbon Monoxide (CO) Alarms?


How can First Alert® OneLink® alarms be relevant for Electrical Contractors who have existing home additions projects?


How can Property Owners and Facility Managers benefit from installing First Alert® OneLink® alarms?


How Do I Install Hardwired BRK Alarms?


How long and what is the warranty on my BRK/First Alert product?


How long do CO and CO/Smoke combo alarms last?


How many First Alert® OneLink® alarms can be interconnected together?


How many smoke alarms can be interconnected?


How to Choose a Smoke Alarm


I lost my User's Manual. How can I get a new one?


Recommended locations for Smoke Alarms


What are my options for a 10-year smoke alarm?


What are the locations to avoid for smoke alarms?


What is the difference between Photoelectric and Ionization smoke alarms?


What Levels of CO Cause an Alarm


What replacement batteries can I use?


Why can't I use rechargeable batteries?


Why can smoke alarms go into alarm when no smoke is present?


Why do I hear the low battery "chirp" if the battery is new?


Why do smoke alarms chirp intermittently?


Why does the alarm sound when I install a battery or turn on the AC power?


Why does the National Fire Protection Association (NFPA) recommend that home smoke alarms be replaced after 10 years?


Why won't a smoke alarm sound when I push the test button?


 

 
 



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